We Love Fixing Homes, But This One is on the Developer
At The Welsh Handyman Company, we pride ourselves on fixing, fitting, and finishing homes across South Wales. Whether it’s hanging doors, painting walls, or sorting out odd jobs, we are usually the first people you call.
But if you have just bought a brand new build, put your wallet away.
With the rush to meet the 2026 housing targets, we are getting more calls than ever from homeowners in Cardiff and Newport asking us to fix drafty windows, stiff doors, or patchy plasterwork in properties that are less than a month old.
Here is the truth: You shouldn’t be paying us to fix that. That is your developer’s responsibility.
Before you start your DIY list or call in a handyman, you need to make sure the builder honours their warranty. And to do that, you need a forensic inspection, not just a toolbox.
Why You Need a “Snagging Survey” First
A handyman fixes what you can see. A professional snagging surveyor finds what you can’t see—before it becomes an expensive problem.
For this level of inspection, we don’t just recommend anyone. We recommend the specialists: The Veteran Survey Company – RPSA certified specialists – HOME | Residential Property Surveyors Association
As our trusted partners, they bring military precision to property inspections. While we handle the day-to-day repairs, they handle the forensic investigation using thermal cameras and drones to hold big developers accountable.
Where They Operate
If you are looking for a snagging company in South Wales that operates with absolute integrity, they are the team to call. They cover the same ground we do:
- Cardiff: If you need a snagging survey in Cardiff, especially on the fast-paced new developments, they will find the issues the site manager glossed over.
- Newport: Don’t let a developer tell you a leak is “normal.” For independent snagging in Newport, their team uses technology to prove exactly where the fault lies.
- Swansea: From the marina to the valleys, their snagging surveys in Swansea ensure your new investment is actually watertight.
- Bridgend & The West: You need a professional snagger in Bridgend who isn’t afraid to challenge the site office. The Veteran team thrives on that discipline.
- Bristol: Just like us, they cross the bridge. If you need new build snagging in Bristol, they bring that same Welsh grit and attention to detail.
The Difference Between a Handyman and a Surveyor
We can patch a crack in your wall. The Veteran Survey Company can tell you why the wall cracked in the first place.
- We bring: Tools, skills, and elbow grease.
- They bring: Thermal imaging cameras, damp meters, drone technology, and a deep knowledge of building regulations.
Our Advice? Get the Report, Then Get It Fixed.
- Book a survey: Contact The Veteran Survey Company as soon as you get your keys (or even before!).
- Hand the report to your builder: Make them fix every single defect on that list for free.
- Call us later: Once the builder has done their job and you are ready to make the house a home (shelving, decorating, upgrades), give The Welsh Handyman Company a ring. We’ll be ready.
